9a9994 Terms and Conditions

Scope and Acceptance of Agreement

These Terms and Conditions ("Terms") govern the use of the 9a9994 platform and all services operated under it. By visiting the website, registering an account, or using any service, you are considered to have fully accepted these Terms.

If you do not agree with any part of these Terms, please refrain from using the 9a9994 platform. 9a9994 reserves the right to modify these Terms at any time.

Definitions

The words and phrases used in these Terms have the following meanings:

• "Platform" — The 9a9994 website and all services operated under it.
• "User" or "Member" — Any person who holds a registered account on 9a9994.
• "Account" — A personal profile created through registration on the platform.
• "Wager" or "Bet" — Funds placed to participate in any game or event.
• "Bonus" — Any financial benefit or incentive provided by 9a9994.
• "Wagering Requirement" — The condition requiring a specified amount to be wagered before a bonus can be withdrawn.

Eligibility for Registration

The following conditions must be met to open an account on 9a9994:

• You must be at least 21 years of age.
• You must provide accurate and truthful personal information.
• Each person may operate only one account.
• The account must be created in your own name and for your own use — creating an account on behalf of or for a third party is prohibited.
• Online gaming must be legally permitted in your area of residence.

Account Security and Responsibility

You are solely responsible for the security of your account. Keep your password confidential and do not share your login details with anyone. 9a9994 will not be held liable for unauthorized use of your account.

• Use a strong password and change it regularly.
• If you notice any unusual activity on your account, notify the support team immediately.
• End your session after logging in on a public computer or shared network.
• Transferring or selling your account is strictly prohibited.

Identity Verification (KYC)

9a9994 may verify a user's identity at any time as part of compliance with applicable regulatory policies. The following documents may be requested for verification:

• A copy of your National ID Card (NID) or passport.
• Proof of current address (utility bill or bank statement).
• Proof of ownership of the payment method used.

Withdrawals may be suspended until verification is complete. Providing false documents will result in account closure.

Deposit Rules

You can deposit funds on 9a9994 using bKash, Nagad, Rocket, Upay, and bank transfer. The following rules apply to deposits:

• The minimum deposit amount is ৳500 (for all methods).
• Deposited funds are generally credited to your account instantly.
• Only use a payment method registered in your own name.
• Depositing through a third party is prohibited.
• Unusual transactions may be investigated to prevent money laundering.

Withdrawal Rules

The following conditions apply when withdrawing winnings:

• The minimum withdrawal amount is ৳500.
• The standard withdrawal processing time is 30 minutes to 3 hours.
• Withdrawals may be delayed if account verification has not been completed.
• The portion of funds derived from a bonus cannot be withdrawn until the related wagering requirement has been met.
• Withdrawals will be made to the same payment method used for the deposit, where possible.

Welcome Bonus Terms

New members on 9a9994 are eligible for a 150% welcome bonus of up to ৳8,000. The terms of this bonus are as follows:

• The minimum first deposit to receive the bonus is ৳500.
• A 15x wagering requirement must be met before the bonus can be withdrawn.
• For example: depositing ৳1,000 earns a ৳1,500 bonus, giving a total balance of ৳2,500.
• For example: depositing ৳12,000 earns the maximum ৳8,000 bonus, giving a total balance of ৳20,000.
• Each member may receive the welcome bonus only once.
• After accepting the bonus, deposited funds cannot be withdrawn directly until the wagering requirement is met.

General Bonus and Promotion Policy

The following general rules apply to all bonuses and promotions:

• 9a9994 reserves the right to modify or cancel bonus offers at any time.
• If an attempt is made to claim bonuses through multiple accounts, all such accounts will be closed.
• Transferring a bonus to a third party is strictly prohibited.
• If fraudulent bonus claiming is found, the account may be permanently closed.
• VIP program cashback benefits cannot be combined with bonuses unless specifically stated.

VIP Tiers and Benefits

9a9994 offers weekly cashback across three VIP tiers. The benefits by tier are as follows:

• Bronze: Up to 0.3% cashback per week.
• Silver: Up to 0.5% cashback per week.
• Gold: Up to 0.8% cashback per week.

You can advance to a higher VIP tier through regular and active play. 9a9994 reserves the right to change the criteria for determining VIP tiers.

Fair Play Policy

9a9994 is committed to ensuring a fair play environment. The following activities are strictly prohibited:

• Any form of cheating or fraudulent activity.
• Placing bets using software bots or automated tools.
• Exploiting system vulnerabilities or bugs to gain an unfair advantage.
• Attempting to influence outcomes through collusive or organized groups.
• Placing bets on different sides of the same event through multiple accounts (arbitrage betting).

Technical Issues and Dispute Resolution

If the outcome of any game is affected by a server error, network issue, or software bug, 9a9994 will follow the policy below:

• Bets on incomplete games due to technical errors may be refunded.
• 9a9994 reserves the right to void unusual winnings obtained due to system errors.
• If you have a dispute, please contact us via 24/7 live chat.
• 9a9994's decision shall be considered final in the resolution of disputes.

Responsible Gaming Commitment

9a9994 believes that gaming should be an entertainment activity. We are committed to responsible gaming. Users can make use of the following tools:

• Deposit Limits: Set daily, weekly, or monthly deposit limits.
• Self-Exclusion: Temporarily close your account for a set period of time.
• Bet Limits: Set a maximum amount for a single bet.
• Session Limits: Set a time limit for your gaming sessions.

If you are affected by a gaming problem, please contact our support team. For more information, visit our Responsible Gaming page.

Account Closure Policy

9a9994 may close an account under the following circumstances:

• Repeated violations of these terms and conditions.
• If evidence of fraudulent activity is found.
• If there is suspicion of money laundering.
• If evidence is found that an underage person is using the account.
• If the user themselves requests permanent closure.

Data Collection & Privacy

Detailed policies regarding the collection and processing of users' personal information are described in our Privacy Policy document. In brief:

• Information necessary for account management and service delivery is collected.
• All data is kept secure through SSL encryption.
• Information is not shared with third parties, except where required by legal obligation.
• Users may view and correct the information stored about them.

Limitation of Liability

To the extent permitted by applicable law, 9a9994 will not be liable for:

• Indirect or consequential damages.
• Service disruptions caused by network issues, server downtime, or technical faults.
• Unauthorized access to an account due to the user's own negligence.
• Faults in third-party software or services.

Policy on Changes to Terms

9a9994 reserves the right to change, amend, or update these terms and conditions at any time. For significant changes:

• The date of the change will be noted at the top of this page.
• Registered members may be notified by email or via a notification on the platform.
• Continued use of the platform after any changes will be considered acceptance of the new terms and conditions.

Contact & Support

If you have any questions or concerns about these terms and conditions, please contact our support team:

• 24/7 Live Chat — Get support in Bengali directly through the platform.
• Email: [email protected]